How Pet Insurance Admitted vs Non-Admitted Filing Shapes MGA Technology Decisions

The distinction between pet insurance admitted vs non-admitted filing is not just a regulatory checkbox. It is the single most consequential decision that determines the architecture, compliance modules, and integration requirements of every technology platform an MGA selects. With the U.S. pet insurance market reaching $3.59 billion in net premiums earned in 2025 and the E&S market surpassing $105 billion in direct premiums written for the first time, MGAs entering the pet insurance space must build or buy platforms that can handle the compliance demands of whichever filing path they choose. Getting this wrong means re-platforming later at 3x the cost.

The U.S. domestic surplus lines market recorded $90.3 billion in premium volume across 15 stamping office states through year-end 2025, reflecting a 7.8% increase over the prior year. Meanwhile, the NAIC Pet Insurance Model Act has now been adopted or adapted by more than 16 states, adding new compliance layers that technology platforms must address regardless of admitted or surplus lines status. For MGAs evaluating their tech stack, understanding how filing status drives platform requirements is essential.

What Does Admitted vs Non-Admitted Filing Actually Mean for Pet Insurance MGAs?

Admitted filing means the carrier is state-licensed and must submit rates, forms, and policy language to the Department of Insurance for review. Non-admitted (surplus lines) filing bypasses state rate approval but introduces a separate set of compliance obligations including stamping office filings, surplus lines taxes, and diligent search documentation.

1. Admitted Carrier Filing Fundamentals

An admitted carrier holds a certificate of authority in each state where it writes business. This means every rate change, policy form revision, and endorsement must be filed with the state DOI, either through a SERFF rate and form filing process or via state-specific portals.

Element	Admitted Carrier	Non-Admitted (Surplus Lines)
State License	Required in every state	Not required; writes via surplus lines broker
Rate Filing	SERFF or state portal submission	No rate filing required
Form Filing	State DOI approval required	No form filing required
Consumer Protection	State guaranty fund covers insolvencies	No guaranty fund protection
Tax Structure	State premium tax (varies)	Surplus lines tax + stamping fees
Market Access	All states where admitted	Limited by diligent search and eligibility

2. Surplus Lines Filing Obligations

Non-admitted carriers skip state rate and form approvals, but surplus lines compliance still requires specific filings. In Texas, for example, licensed surplus lines agents must file a copy of every policy with the stamping office within 60 days of the policy's effective date. Other states set 30-day or quarterly deadlines. The platform must track these timelines per state and automate submissions.

3. Why the Filing Path Dictates Technology Architecture

The technology implications are significant. An admitted carrier path requires your platform to generate SERFF-compatible filing packages, track approval statuses across dozens of states, and version-control every approved form. A surplus lines path requires stamping office API integrations, automated tax calculation engines, and diligent search documentation workflows. Neither set of requirements is optional, and bolting them on after launch creates technical debt that slows product iterations.

How Does Admitted Filing Status Change the Tech Platform Requirements for Pet Insurance?

Admitted filing status demands technology that supports multi-state rate and form submissions, prior approval tracking, and state-specific policy form versioning. Your platform must integrate with SERFF and handle both file-and-use and prior approval workflows depending on the state.

1. SERFF Integration and Filing Workflow Automation

SERFF (System for Electronic Rate and Form Filing) is the primary submission portal for admitted carriers across most states. Your tech platform must generate filing packages that match SERFF's required format, including actuarial memoranda, rate schedules, policy forms, and supporting documentation. A compliance technology platform that automates SERFF package assembly can reduce filing preparation time from weeks to days.

2. Prior Approval vs File-and-Use State Handling

Not all admitted states operate the same way. In file-and-use states, rates and forms can be deployed immediately after filing. In prior approval states like New York, California, and Florida, regulators must review and approve before use, a process that takes 30 to 90 or more days.

Filing Type	How It Works	Timeline	States (Examples)
File-and-Use	Use rates immediately after filing	Same day	Illinois, Ohio, Georgia
Use-and-File	Use first, file within set window	15 to 30 days post-use	Colorado, Missouri
Prior Approval	Must receive DOI approval before use	30 to 90+ days	New York, California, Florida
Flex Rating	File required, but use allowed after waiting period	30 to 60 days	Several states

Your platform needs conditional workflow logic that routes filings through the correct process based on the state. A one-size-fits-all approach will either delay your launch in file-and-use states or trigger compliance violations in prior approval states.

3. State-Specific Form Versioning and Disclosure Management

The NAIC Pet Insurance Model Act introduces standardized definitions for terms like "pre-existing condition," "chronic condition," and "waiting period." As of early 2026, more than 16 states have adopted versions of this model act. Each state's implementation differs slightly, meaning your platform must maintain state-specific form versions and dynamically serve the correct disclosures at point of sale.

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What Technology Capabilities Does a Surplus Lines Pet Insurance Platform Require?

A surplus lines pet insurance platform must include stamping office filing integrations, automated surplus lines tax and fee calculations, diligent search documentation tools, and non-admitted carrier eligibility verification. These are fundamentally different from admitted carrier platform requirements.

1. Stamping Office Integration Across 15 States

Fifteen states operate surplus lines stamping offices that require policy-level transaction reporting. Premium volume across these states reached $90.3 billion in 2025. Your platform must integrate with each stamping office's submission system, format policy data to their specifications, and track filing confirmations. Five new states (Colorado, Oklahoma, South Dakota, Tennessee, and Wyoming) adopted the SLIP+ platform for surplus lines tax reporting in 2025, making standardized API integration increasingly feasible.

2. Surplus Lines Tax Calculation Engine

Surplus lines taxes vary significantly by state and change frequently. Iowa, for example, operates a decreasing rate schedule: 0.95% in 2025, 0.925% in 2026, and 0.9% from 2027 onward. Washington State applied a new 0.30% stamping fee for policies effective January 1, 2025 or later. Your platform needs a tax engine that maintains current rates per state and applies the correct combination of state tax, stamping fees, and any additional assessments at the point of binding.

State	Surplus Lines Tax Rate (2025/2026)	Stamping Fee	Notes
California	3.0%	Varies by SLA schedule	Annual return due March 1
Texas	4.85%	SLTX fee applies	60-day filing window
New York	3.6%	ELANY fee applies	Quarterly reporting
Washington	2.0%	0.30% (effective Jan 2025)	New stamping fee rate
Iowa	0.95% (2025) / 0.925% (2026)	N/A	Decreasing rate schedule
Average Across States	3.0% to 5.0%	0.1% to 0.5%	Varies by jurisdiction

3. Diligent Search Documentation and Automation

Before placing business with a non-admitted carrier, a surplus lines broker must document that admitted carriers declined the risk. This "diligent search" typically requires contacting three or more admitted carriers. Your platform should automate this process by logging declinations, generating compliant documentation, and storing records for audit purposes. In California specifically, surplus lines placement requires SL-1/SL-2 form filings plus proof that admitted carriers were approached first.

4. Non-Admitted Carrier Eligibility Verification

Under the Nonadmitted and Reinsurance Reform Act (NRRA), non-admitted carriers must maintain capital and surplus of at least $15 million to write surplus lines business in any state. Your platform should verify carrier eligibility before allowing policy binding and flag any carriers that fall below minimum capital requirements or lose their NAIC listing.

How Should MGAs Evaluate Technology Platforms Based on Their Filing Strategy?

MGAs should evaluate platforms by mapping their carrier strategy (admitted, surplus lines, or both) to specific compliance module requirements, then scoring vendors on automation depth, state coverage, and integration readiness for each filing path.

1. Single-Carrier Admitted Strategy

If your MGA partners with a single admitted fronting carrier, the technology requirements are more straightforward but still demanding. The platform must handle SERFF filing package generation, track approval status across every state where the carrier is admitted, manage state-specific form versions, and support the carrier appointment process for every producer in the distribution chain.

2. Surplus Lines Only Strategy

A surplus lines strategy offers faster market entry since you skip rate and form approvals. However, the technology must compensate with robust surplus lines licensing verification, automated stamping office filings, tax calculation engines, and diligent search documentation. This strategy also limits your addressable market because some states restrict or complicate surplus lines placement for consumer lines like pet insurance.

3. Hybrid Admitted and Surplus Lines Strategy

Most scaling MGAs eventually adopt a hybrid approach: admitted paper in high-volume states and surplus lines in states where admitted capacity is unavailable. This dual-track strategy demands the most from your technology platform.

Evaluation Criteria	Admitted Platform	Surplus Lines Platform	Hybrid Platform
SERFF Integration	Required	Not needed	Required
Stamping Office APIs	Not needed	Required	Required
Tax Engine Complexity	State premium tax only	SL tax + stamping fees	Both tax types
Form Versioning	State-specific DOI versions	Carrier-standard forms	Both approaches
Compliance Modules	Prior approval tracking	Diligent search docs	All modules
Implementation Cost	$50K to $150K	$40K to $120K	$80K to $200K

The build vs buy decision becomes especially critical for hybrid strategies. Building in-house gives you full control but requires maintaining two separate compliance engines. Buying from a specialized vendor can accelerate launch but limits customization.

Choosing between admitted, surplus lines, or hybrid filing for your pet insurance MGA?

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What Compliance Risks Emerge When the Tech Platform Doesn't Match the Filing Strategy?

Misalignment between your technology platform and filing strategy creates compliance gaps that trigger DOI investigations, stamping office penalties, and carrier audit failures. The most common failures involve missed filing deadlines, incorrect tax calculations, and outdated policy forms.

1. Missed Stamping Office Filing Deadlines

Surplus lines stamping offices enforce strict filing timelines. Texas requires filings within 60 days of the policy effective date. Other states impose 30-day windows or quarterly deadlines. If your platform lacks automated stamping office submission workflows, manual processes inevitably produce late filings. Late filings trigger penalties ranging from fines to suspension of surplus lines broker privileges.

2. Using Unapproved Forms in Prior Approval States

In admitted states with prior approval requirements, deploying a policy form before receiving DOI approval is a market conduct violation. Your platform must enforce hard stops that prevent agents from issuing policies using forms still pending approval. Without this safeguard, a single policy issued on an unapproved form can trigger a regulatory investigation that affects your entire book.

3. Incorrect Surplus Lines Tax Calculations

With tax rates, stamping fees, and assessment percentages varying by state and changing annually, manual tax calculations are error-prone. Underpayment triggers penalties and interest from state tax authorities. Overpayment erodes your margins. Your platform's tax engine must pull from a maintained database of current rates and apply the correct calculation at binding.

4. NAIC Model Act Disclosure Failures

As more states adopt versions of the NAIC Pet Insurance Model Act, disclosure requirements multiply. Your platform must serve state-specific disclosures about pre-existing conditions, waiting periods, and the distinction between insurance and wellness products. Failure to provide required disclosures is a regulatory compliance violation that can result in fines and forced policy rescission.

How Does AI-Powered Technology Help MGAs Navigate Admitted and Surplus Lines Filing?

AI-powered technology helps MGAs automate filing package assembly, monitor regulatory changes across states, predict approval timelines, and flag compliance gaps before they become violations. This is especially valuable when operating across both admitted and surplus lines channels.

1. Automated Regulatory Change Monitoring

Insurance regulations change constantly. An AI regulatory knowledge assistant can monitor DOI bulletins, NAIC updates, and legislative changes across all 50 states, then automatically flag which changes affect your filed rates, forms, or surplus lines procedures. This eliminates the risk of operating on outdated compliance rules.

2. Intelligent Filing Package Assembly

For admitted carriers, AI in pet insurance can assemble SERFF-compliant filing packages by pulling the correct actuarial data, policy forms, and supporting documentation from your system. Machine learning models trained on historical filing outcomes can predict which submissions are likely to receive objections, allowing your compliance team to address issues before submission.

3. Automated Compliance Checklists

An automated compliance checklist AI agent can cross-reference your current operations against state requirements for both admitted and surplus lines business. This includes verifying that diligent search documentation is complete, stamping office filings are current, surplus lines taxes have been paid, and all state licensing requirements are met.

4. Binding Authority Compliance Verification

A binding authority compliance AI agent ensures that every policy bound through your platform falls within the authorized limits of your carrier agreement. For admitted business, it verifies that the policy form version matches the approved filing. For surplus lines business, it confirms carrier eligibility and broker licensing status before allowing the bind.

What Should an MGA's Tech Stack Checklist Include for Filing Compliance?

An MGA's tech stack checklist for filing compliance should include a policy administration system with dual compliance engines, a filing management module, a tax calculation engine, document management for audit trails, and carrier integration APIs.

1. Policy Administration System Requirements

Your PAS is the backbone. It must support state-specific rating algorithms, dynamic form assembly, and conditional workflow routing based on filing type. Most new MGAs budget $3,000 to $15,000 per month for a cloud-based PAS. For pet insurance specifically, the data payload per transaction is small (15 to 25 fields per policy versus 100+ for auto or commercial lines), making API-driven carrier integration straightforward.

2. Filing Management Module

This module tracks every filing across all states, whether SERFF submissions for admitted business or stamping office filings for surplus lines. It should provide dashboard visibility into pending approvals, upcoming deadlines, and filing requirements by state. The module must also maintain an audit trail of every filing action for carrier audits and DOI examinations.

3. Premium Trust Account Integration

Both admitted and surplus lines business require proper premium trust account management. Your platform must segregate premiums by carrier, calculate and withhold surplus lines taxes where applicable, and generate reconciliation reports. For surplus lines specifically, the platform must track when taxes are due to each state and generate payment files.

4. State Disclosure and Document Automation

With the NAIC Pet Insurance Model Act now adopted in over 16 states, state disclosure automation is essential. Your platform must dynamically generate the correct disclosures based on the policyholder's state, the carrier's filing status (admitted or surplus lines), and the specific product being sold. This includes disclosures about pre-existing conditions, waiting periods, benefit limitations, and the distinction between insurance and wellness products.

Tech Stack Component	Admitted Requirements	Surplus Lines Requirements
PAS	SERFF-compatible form generation	Stamping office data formatting
Filing Module	Prior approval tracking	30/60-day filing deadline alerts
Tax Engine	State premium tax calculation	SL tax + stamping fee calculation
Document Management	DOI-approved form versioning	Diligent search record storage
Carrier Integration	Admitted carrier APIs	Non-admitted eligibility verification
Estimated Monthly Cost	$3K to $15K	$4K to $18K

Ready to build a filing-compliant tech stack for your pet insurance MGA?

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How Are States Changing Pet Insurance Filing Rules in 2025 and 2026?

States are rapidly adopting the NAIC Pet Insurance Model Act, with over 16 states implementing versions by early 2026. These changes add new disclosure requirements, standardized definitions, and consumer protection rules that affect both admitted and surplus lines technology platforms.

1. NAIC Model Act Adoption Accelerating

Montana signed the Montana Pet Insurance Act in April 2025. New Jersey passed its Pet Insurance Act in January 2026 with a compliance deadline of January 1, 2027. Vermont's pet insurance legislation took effect July 1, 2025. Each adoption adds state-specific compliance requirements that your platform must incorporate. The NAIC model act compliance burden grows with every state that adopts.

2. Surplus Lines Market Dynamics Shifting

The E&S market recorded its first single-digit growth rate since 2017 at 7.8% in 2025, while item counts rose 14.1% during the same period. AM Best revised its E&S outlook from positive to stable in November 2025. For pet insurance MGAs considering surplus lines, this means the surplus lines market is maturing and regulatory scrutiny is increasing, making DOI filing software investments more critical.

3. Multi-State Filing Coordination Requirements

As more states adopt pet insurance-specific regulations, MGAs must coordinate filings across an expanding patchwork of requirements. A platform built for single-state operations will struggle when you expand. Your compliance platform must scale to handle simultaneous filings across multiple states, each with different approval timelines, form requirements, and disclosure mandates.

4. Texas and California Specific Filing Developments

Texas TDI continues to enforce strict 60-day stamping office filing deadlines for surplus lines. California CDI maintains its diligent search requirements and SL-1/SL-2 filing mandates for any surplus lines placement. Both states represent significant pet insurance markets, and your state-specific filing software must handle their unique requirements without manual intervention.

What Is the Cost of Getting Filing Technology Wrong for a Pet Insurance MGA?

Getting filing technology wrong costs MGAs $100,000 to $500,000 or more in re-platforming expenses, plus lost revenue from delayed market entry, regulatory fines, and carrier relationship damage. The indirect costs often exceed the direct technology investment.

1. Re-Platforming Costs

MGAs that launch on a platform without proper filing compliance capabilities typically discover the gap within 6 to 12 months. Re-platforming at that stage costs 2x to 3x the original implementation because you are migrating active policies, rebuilding integrations, and retraining staff while maintaining service levels.

2. Delayed Market Entry

In prior approval states, filing preparation alone takes weeks. If your platform cannot generate compliant filing packages, you add months to your timeline. Each month of delay in a state like California or New York represents lost premium revenue from high-density pet ownership markets.

3. Carrier Audit Failures

Fronting carriers audit their MGAs regularly. If your platform cannot produce complete filing records, stamping office confirmations, or tax payment documentation, the carrier may restrict your binding authority or terminate the agreement. Losing a carrier relationship mid-program is the most damaging outcome because finding a replacement takes 3 to 6 months.

4. Building the Right Foundation From Day One

The complete MGA launch guide emphasizes that technology decisions made at inception determine operational efficiency for years. Investing $80,000 to $200,000 in a properly architected platform with dual filing compliance capabilities is significantly cheaper than the $300,000 to $500,000 cost of re-platforming plus the regulatory risk of operating on an inadequate system.

Avoid costly re-platforming by choosing the right filing-compliant technology from the start.

Talk to Our Specialists

Visit Insurnest to learn how we help MGAs launch and scale pet insurance programs.

Frequently Asked Questions

What is the difference between admitted and non-admitted filing for pet insurance MGAs?

Admitted filing means the carrier is licensed in a state and must submit rates and forms to the DOI for approval. Non-admitted (surplus lines) filing bypasses state rate approval but requires surplus lines broker licensing, diligent search documentation, and stamping office filings in 15 states.

Does an MGA's tech platform need to change based on admitted vs non-admitted carrier status?

Yes. Admitted carrier platforms must support SERFF rate and form filings, state-specific disclosure templates, and prior approval workflows. Surplus lines platforms need stamping office integrations, tax calculation engines, and diligent search documentation modules.

How many states have surplus lines stamping offices that require filings?

Fifteen states operate surplus lines stamping offices that require policy-level transaction filings, and surplus lines premium volume across these 15 states totaled $90.3 billion through year-end 2025.

What are surplus lines tax rates for pet insurance policies?

Surplus lines tax rates vary by state, ranging from approximately 0.9% in Iowa (2025 rate) to over 5% in some jurisdictions. These taxes are in addition to stamping office fees, which also vary, such as Washington's 0.30% stamping fee effective January 2025.

Can an MGA use the same technology platform for both admitted and surplus lines pet insurance?

A unified platform is ideal but must include dual compliance modules. The admitted module handles SERFF filings and prior approval tracking, while the surplus lines module manages stamping office submissions, tax calculations, and broker licensing verification.

How long does it take to get admitted carrier rate and form filings approved?

In file-and-use states, rates can be used immediately after filing. In prior approval states like New York, California, and Florida, regulators must approve rates and forms before use, which typically takes 30 to 90 or more days.

What compliance risks do MGAs face when choosing surplus lines for pet insurance?

Key risks include failing to complete diligent search documentation, missing stamping office filing deadlines (typically 30 to 60 days), incorrect surplus lines tax calculations, and using non-admitted paper in states where admitted coverage is readily available.

How does the NAIC Pet Insurance Model Act affect admitted vs non-admitted filing requirements?

The NAIC Model Act requires standardized definitions, mandatory disclosures, and specific waiting period rules. These requirements apply primarily to admitted carriers, though states increasingly expect surplus lines pet insurance products to meet similar consumer protection standards.

Sources

Posts tagged with#admitted vs non-admitted

Pet Insurance Admitted vs Non-Admitted Filing: MGA Tech Platform Guide (2026)